In this post we describe and give instructions Howto Avoid & Fix Common Ricoh GR Problems. All Problems and Tips apply to both Ricoh GR & GR II Camera models.
Last Update February 10th 2021 (reordering topics, adding GR III missbehaving Circle Dial)
Table of Contents
Dust on Sensor
The Problem
Dust particles become visible as black points and smudges on the photograph. The higher the used Aperture f-stop number the better and more dust particles become visible.
Why does it happen?
Ricoh GR, GR II and III cameras are NOT weather sealed. Small dust and other particles enter a GR, GR II & GR III body trough three possible entry points.
- A tight gap in between the two rotating rings of the retractable lens barrel. The gap is visible in this Video.
- The gap in between the left-right moving Adj. Seesaw/Button on the camera back.
- The gap inside the sd-card slot comparment
How does sensor dust affect the photographic process?
Evenly colored areas of a photograph do not appear spotless.
Howto avoid it
- Store the camera in a lint free (neopren) camera bag. Not your jeans pocket!
- Turn the camera off in between shots (Startup, lens extrusion time is only 0,8-0,6 seconds!)
- Do not shoot directly against strong wind
- Seal the lens module against particles that might enter the body trough the gap in between the moving lens barrel.
- For the GR & GR II mount the GH-3 Lens Adapter (affiliate Link) + a 49mm clear filter.
- For the GR III mount the GA-1 Lens Adapter (affiliate Link)+ a 49mm clear filter .
Howto fix it
- Activate the built in Shake / Dust Removal feature (GR III only)
- Eliminate small particles from the photograph using the Clone Tool in Photoshop or Lightroom
- Clean the Camera Sensor yourself by following the instructions:
- The easy way of cleaning the sensor hackcorrelation.blogspot.de
- Full Ricoh GR disassembly and sensor cleaning method jamiecollison.com
- Full disassembly and sensor cleaning video
- Contact and send the camera to an authorized Ricoh camera repair service in your region
Who is reporting this problem?
- Dust spots at different apertures post on thedemandingtraveler.org
- Ricoh GR disassembling and reassembling experience post on endlessproof.com
Closed Shutter after Power On
The Problem
After Power On the Ricoh GR & GR II Shutter remains closed and the display is black.
Why does it happen?
Possible reasons
- Moisture got inside and caused the delicate Leaf Shutter Blades to become sticky
- The Lens Module is reaching the end of its mechanical life time.
- An investigation of independent user reports suggest that the problem starts to appear between 11.000 and 45.000 shutter releases.
How does it affect the photographic process?
The start up / ready to shoot time is increased from 0,8 to 4 seconds. The ability to make captures spontaneously is significantly decreased.
Howto avoid it
- <irony> shoot less </irony>
- Do NOT expose the camera, especially the lens barrel to wet conditions!
- Seal the lens module against particles that might enter the body trough the gap in between the moving lens barrel.
- For the GR & GR II mount the GH-3 Lens Adapter (affiliate Link) + a 49mm clear filter.
- For the GR III mount the GA-1 Lens Adapter (affiliate Link)+ a 49mm clear filter .
Howto fix it
Temporarily
The Shutter will open and unlock after making one “Dark Frame” exposure.
- While Power On press and hold the Shutter Button
- Shoot the Dark Frame in TAv or Manual mode with a fast Shutter Speed and open Aperture. In other shooting modes the camera will expose a long time for the closed black shutter.
Long term
Contact and send the camera to an authorized Ricoh camera repair service in your region.
Who is reporting this problem?
Stuck Out & Locked Lens
The Problem
This Problem develops most often as follow up to the above mentioned Closed Shutter Problem.
After Power Off the lens will not retract into the body and remains in the the extended Power On position. Pushing and forcing the lens back inside the body is not possible.
Why does it happen?
Possible reasons
- Something small got inside and is blocking the rotating lens barrel from turning the front lens back down. (The camera is programmed to extended to the lens to this fail safe point)
- The Lens Module reached the end of its mechanical life time
How does it affect the photographic process?
- The camera is unusable at this point.
- After Power On the camera checks the lens unit and turns itself off again.
Howto avoid it
Not sure, this behavior seems to be programmed by the manufacturer
Howto fix it
Temporarily
Long term
Contact and send the camera to an authorized Ricoh camera repair service in your region.
Who is reporting this problem?
- Ricoh GR lens stuck – https://www.youtube.com/watch?v=cPi34W-XFU8
- RIP My Ricoh GR Stuck Lens Problem https://www.youtube.com/watch?v=kvu-RO0NDwA
- Ricoh GR – Lens stuck, repairable? https://www.flickr.com/groups/2181763@N20/discuss/72157658291004729/
Skipping ISO Values when turning Circle Dial (GR III)
The Problem
Ricoh GR III users report that turning the rear circle dial (adjusting ISO) leads to unexpected outcomes. ISO values randomly jump up or down. For example, instead of going down from ISO 800 to 400 the ISO changes to 1000.
Why does it happen?
Most likely grease, dead skin or other small particles have accumulated under the round function dial. The continouus electronic contact is disturbed, leading to nonlinear value changes.
Howto avoid it
Wash your hand and clean wipe the camera back once in a while (:
How to fix it
- Some people report that quickly spinning the circle dial resolves the problem temporarily.
- A longer lasting solution would be to remove any accumulated particles underneath the circle dial by using compressed air (rocket blower).
Who is reporting this problem?
Sticky Shutter Button
Ricoh GR Shutter Button stuck in the lower right corner
The Problem
After pressing the shutter button it gets stuck in the left or right corner. Pressing the button in its center helps to release it from the blocked position
Why does it happen?
Fingertip grease and dust tend to accumulate under the button, making it less responsive. The shape invites a rocker-like motion and allows possible stickiness.
Howto avoid it
Use gloves 🙂 just kidding, I am not sure if this can be avoided at all.
How to fix it
Undocumented but a possible cleaning method would be to use a syringe and inject small amounts of electrical contact cleaner under the button, while the camera is upside down.
Anyone else reporting this problem?
A discussion about this topic is available on the dpreview.com forum
Hand Grip Rubber Stretching
The Problem
The front and back rubber grip starts to stretch, moves and finally peel off.
Why does it happen?
Touching and pressing against the rubber heats up the glue below. Over time the glue becomes less sticky and allows the rubber to stretch outside the rims.
How does it affect the photographic process?
Touching the grip does not feel stiff and secure anymore.
Howto avoid it
I think the problem can only be avoided by not holding and using the camera for extended periods of time, especially in a warm and humid environment.
Howto fix it
- Cut away the overstretched and excessive rubber parts.
- The remaining rubber should fit nicely inside the body rim again.
- Remove the old, yellow looking glue.
- Use superglue to attach to remaining rubber the body.
- Be very careful not to spill the glue over the body or controls. It is very reactive and fast drying!
Where is more information about the issue?
- User reporting same issues with the older Ricoh GR IV model on Dpreview Forums
- Longtime Ricoh GR Review report on compactshooter.com
I read in several fora that The griii has a Huge heat problem. Is it Common to this model or is it just happensonly in some faulty batches?
Hi Mauro, from what I read on several forums, (I read Dpreview most frequently) the heat issue affect every GR III until now. It appears to be more noticeable after longer power-on times. If you turn the camera off and on the heat will not built up as fast. Check this infrared heat camera comparison (including GR III) for example https://www.dpreview.com/forums/post/62558531
Well, seems that now I reached 3 of 4 issues you listed above. I really love the camera (maybe because was my first) now thinking about what could be the next and of course, one more durable. Thanks for putting together all this known issues
Sorry to hear Daniel. At least you maxed it out! Whats the next camera? This seems to be always a good discussion starter 🙂 How about a camera with a non-retractable lens design? You can check out https://streetphototip.com/library/52-pancake-lens-comparison-list-street-travel-photography/ to get a small pancake lens to go with it. Good luck and let us know what you got instead!
Thank you for this post – very helpful!
I have the stuck lens problem. I‘m curious if there’s a way to fix theses plastic gears that move the lens mechanism? For example to clean it from dirt and to put a little oil to it?
Have you tried this?
I‘m asking before dismantling the camera in vain..
thanks in advance for your opinion!
Best,
Artem
Hallo Artem
In order to get to the white motor gears you will have to unscrew pretty much all parts inside the body. I did this procedure one a one way trip and did not plan to put it back together. I am not sure if anything can get in between the white gears since they are normally covered by a black plastic plate. In the video I removed the plate to show the moving gears. Also putting oil on them would not be recommendable, it could easily spill around.
Best of luck fixing your gear!
Michael
Thanks for the insights. I love the images these cameras can produce, but I may now skip the grIII to replace my prehistoric Fuji s5..Fuji I wish I knew how to quit you.
Sincerely,
Don Pancake
Hello Michael, and thanks very much for the clear and well-organized post.
FWIW, on the DPReview site I posted about an examination of the GR lens unit I did, with respect to the stuck lens/dust-sealing problem. I have since bought a GR II, plus the adapter and clear filter, in light of what I found in this examination of my GR. What looks like a flimsy lens casing gasket, plus poor sealing against dust, seem to add up to a poor design with respect to durability in less than optimal conditions. The adapter and filter are a must if you live or take photos in dusty surroundings.
https://www.dpreview.com/forums/thread/4482509
I concur and do the same. Protecting the lens using the lens adapter+filter has priority over size and portability. I noticed and commented on your post on dp too! My broken GR (stuck lens) waits to be inspected it in more detail. I will record and discuss my findings in a video.